Hodnocení obchodu
Průměrné hodnocení obchodu je 4,9 z 5 hvězdiček.
4801 hodnocení
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Zanechte hodnocení
Výpis hodnocení
I ordered a game, but after entering my pickup code at the parcel locker, empty box opened. I reported this immediately and explained that since I was flying abroad, I wouldn't be able to collect the package anyway. I explicitly stated that I no longer want the item and asked for the carrier to return it directly to the seller. However, instead of issuing a refund, they are forcing me to wait 30 days for the "carrier's statement." I currently have neither the game nor my money. I guess this is the true price you pay for cheap games.
(Administrátor)
Hi, Markus,
I completely understand your point of view, and this is simply not the experience we want anyone to have with us.
I also want to apologize for the delayed communication. Some of your messages were filtered as spam, but regardless of the reason, we should have responded much sooner.
As you know, we reported the missing parcel to the carrier as soon as the issue was raised. Unfortunately, until they confirm what happened to it, the case remains unresolved on our side as well. At the moment, you don’t have the parcel, and neither do we.
Once we receive confirmation from the carrier, we’ll issue your refund immediately.
We’re sorry this turned into such a hassle.
Petr from Konzoliště
Ako vždy všetko prebehlo bezproblematicky.
Príplatok za "Balení EXTRA" asi má zmysel...
Potom je zabalené akože FEST bezpečne!
Tovar mi prišiel poškodený uvidím ako prebehne vrátenie tovaru.
Výborné. Pěkně zabalené.
Rýchle dodanie,
Nakupuji zde opakovaně a nikdy nebyl s ničím sebemenší problém. Také jsem obchodu i některé hry prodával do bazaru a také bez problémů. Skvělé jednání a vstřícnost zaměstnanců, jen dokládá profesionalitu a kvalitu tohoto eshopu. Mohu všem vřele doporučit.
Výhoda: skvělé zabalení
Rychlé.
jednoduché objednanie, rýchle dodanie. Bezpečne zabalený tovar.
